Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What are Oolong Tea and its benefits?

What is Blue Tea?

What are Black Tea and its benefits?

How do I return my order?

What are Green Tea and its benefits?

Namsang Tea Estate, Assam

Do you have decaffeinated Tea?

NOIR ELECTRIC TEA WARMER

How to steep a perfect cup of Black tea?

How do I redeem my reward points?

What if I want to change my address?

What is the material of your Teabag?

I did not receive my order confirmation e-mail. What do I do now?

How to steep a perfect cup of oolong tea?

What is your return policy?

When can I cancel my order?

KUMUD

Kesari

Enchanted Link

How many e-Gift Cards can be used for making a purchase?

What are the different variants of tea available?

Utsav

How to steep a perfect cup of Green tea?

If I get a defective product, will I get a refund or replacement?

What are the benefits of Gold tire?

LaKyrsiew Tea Estate

How to steep a perfect cup of White tea?

How do I cancel my order?

How do I prepare Matcha?

Bangalore Airport Store

Mumbai Airport Store

How many points can I redeem at a time?

How may Teapacs come in a box?

Tea Treasures

How do I know my order has been confirmed?

What are the benefits of a Platinum tire?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

When does Teabox charge my credit card?

What material is used as an alternative for staples?

Does an e-Gift Card expire?

Are your TeaPacs Safe for consumption?

Gift Card terms and conditions

Can I change my order?

Is your Matcha Safe?

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