Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What is Blue Tea?

What are Oolong Tea and its benefits?

Namsang Tea Estate, Assam

What are Black Tea and its benefits?

How do I return my order?

Do you have decaffeinated Tea?

NOIR ELECTRIC TEA WARMER

What are Green Tea and its benefits?

How do I redeem my reward points?

How to steep a perfect cup of Black tea?

What if I want to change my address?

What is your return policy?

I did not receive my order confirmation e-mail. What do I do now?

What is the material of your Teabag?

How to steep a perfect cup of White tea?

Kesari

How to steep a perfect cup of oolong tea?

What are the different variants of tea available?

Enchanted Link

When can I cancel my order?

KUMUD

How to steep a perfect cup of Green tea?

How many e-Gift Cards can be used for making a purchase?

What are the benefits of Gold tire?

If I get a defective product, will I get a refund or replacement?

LaKyrsiew Tea Estate

Utsav

How do I cancel my order?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

What are the benefits of a Platinum tire?

How do I prepare Matcha?

Bangalore Airport Store

How many points can I redeem at a time?

When does Teabox charge my credit card?

Mumbai Airport Store

What material is used as an alternative for staples?

Does an e-Gift Card expire?

How may Teapacs come in a box?

How do I know my order has been confirmed?

Are your TeaPacs Safe for consumption?

Can I change my order?

Tea Treasures

Is your Matcha Safe?

Gift Card terms and conditions

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