Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

Namsang Tea Estate, Assam

NOIR ELECTRIC TEA WARMER

What is Blue Tea?

How do I return my order?

What are Oolong Tea and its benefits?

What are Black Tea and its benefits?

What is your return policy?

Do you have decaffeinated Tea?

How do I redeem my reward points?

What are Green Tea and its benefits?

What if I want to change my address?

How to steep a perfect cup of Black tea?

What are the different variants of tea available?

I did not receive my order confirmation e-mail. What do I do now?

What is the material of your Teabag?

Kesari

How do I cancel my order?

Enchanted Link

How to steep a perfect cup of oolong tea?

Utsav

KUMUD

How many e-Gift Cards can be used for making a purchase?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

When can I cancel my order?

How to steep a perfect cup of Green tea?

If I get a defective product, will I get a refund or replacement?

How to steep a perfect cup of White tea?

What are the benefits of Gold tire?

Mumbai Airport Store

What are the benefits of a Platinum tire?

LaKyrsiew Tea Estate

How many points can I redeem at a time?

How do I know my order has been confirmed?

What material is used as an alternative for staples?

How do I prepare Matcha?

Can I change my order?

When does Teabox charge my credit card?

How may Teapacs come in a box?

Does an e-Gift Card expire?

Bangalore Airport Store

Are your TeaPacs Safe for consumption?

Is your Matcha Safe?

Tea Treasures

How do you refund my money?

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