Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What is Blue Tea?

What are Oolong Tea and its benefits?

What are Black Tea and its benefits?

How do I return my order?

Namsang Tea Estate, Assam

Do you have decaffeinated Tea?

What are Green Tea and its benefits?

NOIR ELECTRIC TEA WARMER

How to steep a perfect cup of Black tea?

How do I redeem my reward points?

What if I want to change my address?

What is your return policy?

How to steep a perfect cup of White tea?

What is the material of your Teabag?

I did not receive my order confirmation e-mail. What do I do now?

Enchanted Link

How to steep a perfect cup of oolong tea?

When can I cancel my order?

KUMUD

What are the different variants of tea available?

Kesari

If I get a defective product, will I get a refund or replacement?

How to steep a perfect cup of Green tea?

Utsav

How many e-Gift Cards can be used for making a purchase?

What are the benefits of Gold tire?

How do I cancel my order?

LaKyrsiew Tea Estate

Bangalore Airport Store

How do I prepare Matcha?

Mumbai Airport Store

How many points can I redeem at a time?

What material is used as an alternative for staples?

What are the benefits of a Platinum tire?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

When does Teabox charge my credit card?

How may Teapacs come in a box?

Does an e-Gift Card expire?

How do I know my order has been confirmed?

Tea Treasures

Is your Matcha Safe?

Can I change my order?

Are your TeaPacs Safe for consumption?

Gift Card terms and conditions

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