Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

Namsang Tea Estate, Assam

NOIR ELECTRIC TEA WARMER

How do I return my order?

What is Blue Tea?

What are Oolong Tea and its benefits?

How do I redeem my reward points?

What is your return policy?

What are Black Tea and its benefits?

Do you have decaffeinated Tea?

What are Green Tea and its benefits?

What if I want to change my address?

How to steep a perfect cup of Black tea?

I did not receive my order confirmation e-mail. What do I do now?

What is the material of your Teabag?

What are the different variants of tea available?

How do I cancel my order?

Kesari

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

Enchanted Link

How to steep a perfect cup of oolong tea?

How many e-Gift Cards can be used for making a purchase?

Utsav

How to steep a perfect cup of Green tea?

When can I cancel my order?

How to steep a perfect cup of White tea?

KUMUD

If I get a defective product, will I get a refund or replacement?

What are the benefits of Gold tire?

Mumbai Airport Store

How many points can I redeem at a time?

What are the benefits of a Platinum tire?

LaKyrsiew Tea Estate

How do I know my order has been confirmed?

What material is used as an alternative for staples?

How do I prepare Matcha?

Can I change my order?

Bangalore Airport Store

When does Teabox charge my credit card?

How may Teapacs come in a box?

Does an e-Gift Card expire?

Are your TeaPacs Safe for consumption?

Is your Matcha Safe?

Tea Treasures

How do you refund my money?

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