Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

Delayed Delivery

How do I prepare my tea?

Do you have cash on delivery option?

What is Blue Tea?

NOIR ELECTRIC TEA WARMER

What are White Tea and its benefits?

Namsang Tea Estate, Assam

How to steep a perfect cup of Black tea?

How do I return my order?

What are Black Tea and its benefits?

What if I want to change my address?

Do you have decaffeinated Tea?

How do I redeem my reward points?

What are Oolong Tea and its benefits?

What is the material of your Teabag?

What are Green Tea and its benefits?

Kesari

LaKyrsiew Tea Estate

KUMUD

I did not receive my order confirmation e-mail. What do I do now?

Mumbai Airport Store

How many e-Gift Cards can be used for making a purchase?

Bangalore Airport Store

How to steep a perfect cup of Green tea?

How to steep a perfect cup of oolong tea?

When can I cancel my order?

If I get a defective product, will I get a refund or replacement?

Enchanted Link

Utsav

How do I prepare Matcha?

Tea Treasures

What is your return policy?

How to steep a perfect cup of White tea?

How do I know my order has been confirmed?

What are the different variants of tea available?

How do I cancel my order?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

What are the benefits of Gold tire?

When does Teabox charge my credit card?

How many points can I redeem at a time?

Does an e-Gift Card expire?

Are your TeaPacs Safe for consumption?

How may Teapacs come in a box?

Gift Card terms and conditions

What material is used as an alternative for staples?

Can I change my order?

What are the benefits of a Platinum tire?

Is your Matcha Safe?

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