Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What is Blue Tea?

What are Oolong Tea and its benefits?

Namsang Tea Estate, Assam

What are Black Tea and its benefits?

How do I return my order?

Do you have decaffeinated Tea?

What are Green Tea and its benefits?

NOIR ELECTRIC TEA WARMER

How to steep a perfect cup of Black tea?

How do I redeem my reward points?

What if I want to change my address?

What is your return policy?

I did not receive my order confirmation e-mail. What do I do now?

What is the material of your Teabag?

How to steep a perfect cup of White tea?

How to steep a perfect cup of oolong tea?

Enchanted Link

What are the different variants of tea available?

When can I cancel my order?

Kesari

KUMUD

How many e-Gift Cards can be used for making a purchase?

If I get a defective product, will I get a refund or replacement?

How to steep a perfect cup of Green tea?

What are the benefits of Gold tire?

LaKyrsiew Tea Estate

Utsav

How do I cancel my order?

How do I prepare Matcha?

Bangalore Airport Store

What are the benefits of a Platinum tire?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

How many points can I redeem at a time?

Mumbai Airport Store

When does Teabox charge my credit card?

What material is used as an alternative for staples?

How may Teapacs come in a box?

Does an e-Gift Card expire?

How do I know my order has been confirmed?

Tea Treasures

Can I change my order?

Are your TeaPacs Safe for consumption?

Is your Matcha Safe?

Gift Card terms and conditions

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