Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What is Blue Tea?

Namsang Tea Estate, Assam

What are Oolong Tea and its benefits?

What are Black Tea and its benefits?

How do I return my order?

NOIR ELECTRIC TEA WARMER

Do you have decaffeinated Tea?

What are Green Tea and its benefits?

How do I redeem my reward points?

How to steep a perfect cup of Black tea?

What is your return policy?

What if I want to change my address?

Kesari

I did not receive my order confirmation e-mail. What do I do now?

What is the material of your Teabag?

How to steep a perfect cup of White tea?

How to steep a perfect cup of oolong tea?

What are the different variants of tea available?

Enchanted Link

When can I cancel my order?

KUMUD

How many e-Gift Cards can be used for making a purchase?

If I get a defective product, will I get a refund or replacement?

How to steep a perfect cup of Green tea?

Utsav

What are the benefits of Gold tire?

How do I cancel my order?

LaKyrsiew Tea Estate

What are the benefits of a Platinum tire?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

How do I prepare Matcha?

How many points can I redeem at a time?

Mumbai Airport Store

What material is used as an alternative for staples?

Bangalore Airport Store

When does Teabox charge my credit card?

How may Teapacs come in a box?

Does an e-Gift Card expire?

How do I know my order has been confirmed?

Can I change my order?

Are your TeaPacs Safe for consumption?

Tea Treasures

Is your Matcha Safe?

Gift Card terms and conditions

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