Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

Namsang Tea Estate, Assam

NOIR ELECTRIC TEA WARMER

What is Blue Tea?

What are Oolong Tea and its benefits?

How do I return my order?

What are Black Tea and its benefits?

Do you have decaffeinated Tea?

How do I redeem my reward points?

What is your return policy?

What are Green Tea and its benefits?

How to steep a perfect cup of Black tea?

What if I want to change my address?

I did not receive my order confirmation e-mail. What do I do now?

What are the different variants of tea available?

Kesari

What is the material of your Teabag?

How to steep a perfect cup of oolong tea?

Enchanted Link

How to steep a perfect cup of White tea?

Utsav

How many e-Gift Cards can be used for making a purchase?

How do I cancel my order?

KUMUD

How to steep a perfect cup of Green tea?

When can I cancel my order?

What are the benefits of Gold tire?

If I get a defective product, will I get a refund or replacement?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

What are the benefits of a Platinum tire?

Mumbai Airport Store

LaKyrsiew Tea Estate

How many points can I redeem at a time?

How do I prepare Matcha?

What material is used as an alternative for staples?

Bangalore Airport Store

How may Teapacs come in a box?

How do I know my order has been confirmed?

Does an e-Gift Card expire?

When does Teabox charge my credit card?

Can I change my order?

Are your TeaPacs Safe for consumption?

Is your Matcha Safe?

Tea Treasures

Gift Card terms and conditions

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