Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What are Oolong Tea and its benefits?

What is Blue Tea?

What are Black Tea and its benefits?

How do I return my order?

What are Green Tea and its benefits?

Do you have decaffeinated Tea?

Namsang Tea Estate, Assam

NOIR ELECTRIC TEA WARMER

How to steep a perfect cup of Black tea?

How do I redeem my reward points?

What if I want to change my address?

What is the material of your Teabag?

How to steep a perfect cup of oolong tea?

Kesari

How many e-Gift Cards can be used for making a purchase?

I did not receive my order confirmation e-mail. What do I do now?

Enchanted Link

KUMUD

What is your return policy?

How to steep a perfect cup of Green tea?

When can I cancel my order?

What are the different variants of tea available?

Utsav

LaKyrsiew Tea Estate

If I get a defective product, will I get a refund or replacement?

Mumbai Airport Store

What are the benefits of Gold tire?

How do I prepare Matcha?

Bangalore Airport Store

How do I cancel my order?

How to steep a perfect cup of White tea?

How may Teapacs come in a box?

Tea Treasures

How do I know my order has been confirmed?

How many points can I redeem at a time?

What material is used as an alternative for staples?

What are the benefits of a Platinum tire?

When does Teabox charge my credit card?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

Does an e-Gift Card expire?

Gift Card terms and conditions

Are your TeaPacs Safe for consumption?

Can I change my order?

Is your Matcha Safe?

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