Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

What are White Tea and its benefits?

What are Oolong Tea and its benefits?

What is Blue Tea?

What are Black Tea and its benefits?

How do I return my order?

What are Green Tea and its benefits?

Do you have decaffeinated Tea?

Namsang Tea Estate, Assam

NOIR ELECTRIC TEA WARMER

How to steep a perfect cup of Black tea?

How do I redeem my reward points?

What if I want to change my address?

What is the material of your Teabag?

How to steep a perfect cup of oolong tea?

What is your return policy?

I did not receive my order confirmation e-mail. What do I do now?

Kesari

KUMUD

When can I cancel my order?

What are the different variants of tea available?

Enchanted Link

How many e-Gift Cards can be used for making a purchase?

How to steep a perfect cup of Green tea?

Utsav

If I get a defective product, will I get a refund or replacement?

What are the benefits of Gold tire?

LaKyrsiew Tea Estate

How do I prepare Matcha?

Bangalore Airport Store

Mumbai Airport Store

How do I cancel my order?

How to steep a perfect cup of White tea?

How many points can I redeem at a time?

Tea Treasures

How may Teapacs come in a box?

How do I know my order has been confirmed?

What are the benefits of a Platinum tire?

Does an e-Gift Card expire?

What material is used as an alternative for staples?

When does Teabox charge my credit card?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

Gift Card terms and conditions

Are your TeaPacs Safe for consumption?

Can I change my order?

Is your Matcha Safe?

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