Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

NOIR ELECTRIC TEA WARMER

Namsang Tea Estate, Assam

What are White Tea and its benefits?

How do I redeem my reward points?

What is your return policy?

How do I return my order?

What is Blue Tea?

What are Oolong Tea and its benefits?

Do you have decaffeinated Tea?

What are Black Tea and its benefits?

What are Green Tea and its benefits?

How do I cancel my order?

What if I want to change my address?

What are the benefits of Gold tire?

How to steep a perfect cup of Black tea?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

I did not receive my order confirmation e-mail. What do I do now?

What is the material of your Teabag?

When can I cancel my order?

What are the different variants of tea available?

Enchanted Link

Kesari

Utsav

How to steep a perfect cup of oolong tea?

How many e-Gift Cards can be used for making a purchase?

If I get a defective product, will I get a refund or replacement?

What material is used as an alternative for staples?

How do I know my order has been confirmed?

How to steep a perfect cup of White tea?

KUMUD

How many points can I redeem at a time?

LaKyrsiew Tea Estate

Bangalore Airport Store

How to steep a perfect cup of Green tea?

How do I prepare Matcha?

What are the benefits of a Platinum tire?

How may Teapacs come in a box?

Can I change my order?

Mumbai Airport Store

When does Teabox charge my credit card?

What's the validity of my reward points?

Does an e-Gift Card expire?

Is your Matcha Safe?

Are your TeaPacs Safe for consumption?

How do you refund my money?

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