Popular Topics
orders and payments
rewards
tea information
matcha
returns and exchanges
gifts
gift card
steeping
teapac
shipping and delivery
Knowledge Base
How long does it take for Teabox to ship out the products?
shipping and delivery
Do you ship internationally? And how much does it cost?
shipping and delivery
How do I prepare my tea?
tea information
Delayed Delivery
trigger messages
Do you have cash on delivery option?
shipping and delivery
NOIR ELECTRIC TEA WARMER
teaware
Namsang Tea Estate, Assam
namsang
How do I redeem my reward points?
rewards
What are White Tea and its benefits?
tea information
What is your return policy?
returns and exchanges
How do I return my order?
returns and exchanges
What is Blue Tea?
blue amore
What are Oolong Tea and its benefits?
tea information
Bangalore Airport Store
offline store
What are Black Tea and its benefits?
tea information
Do you have decaffeinated Tea?
tea information
What are Green Tea and its benefits?
tea information
How do I cancel my order?
orders and payments
What are the benefits of Gold tire?
rewards
Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?
gift card
When can I cancel my order?
orders and payments
What if I want to change my address?
shipping and delivery
How to steep a perfect cup of Black tea?
steeping
What is the material of your Teabag?
teapac
What are the different variants of tea available?
tea information
LaKyrsiew Tea Estate
lakyrsiew
I did not receive my order confirmation e-mail. What do I do now?
orders and payments
How to steep a perfect cup of White tea?
steeping
Enchanted Link
gifts
Kesari
gifts
How may Teapacs come in a box?
teapac
How do I know my order has been confirmed?
orders and payments
How many points can I redeem at a time?
rewards
Utsav
gifts
If I get a defective product, will I get a refund or replacement?
returns and exchanges
How to steep a perfect cup of oolong tea?
steeping
KUMUD
gifts
How many e-Gift Cards can be used for making a purchase?
gift card
How do I prepare Matcha?
matcha
Mumbai Airport Store
offline store
What material is used as an alternative for staples?
teapac
What are the benefits of a Platinum tire?
rewards
What's the validity of my reward points?
rewards
How to steep a perfect cup of Green tea?
steeping
When does Teabox charge my credit card?
orders and payments
Can I change my order?
orders and payments
Does an e-Gift Card expire?
gift card
How do you refund my money?
returns and exchanges
Is your Matcha Safe?
matcha
Are your TeaPacs Safe for consumption?
teapac
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