Knowledge Base

How long does it take for Teabox to ship out the products?

Do you ship internationally? And how much does it cost?

How do I prepare my tea?

Delayed Delivery

Do you have cash on delivery option?

NOIR ELECTRIC TEA WARMER

Namsang Tea Estate, Assam

How do I redeem my reward points?

What are White Tea and its benefits?

What is your return policy?

How do I return my order?

What is Blue Tea?

What are Oolong Tea and its benefits?

Bangalore Airport Store

What are Black Tea and its benefits?

Do you have decaffeinated Tea?

What are Green Tea and its benefits?

How do I cancel my order?

What are the benefits of Gold tire?

Can an e-Gift Card purchased from teabox.com be applied to www.teabox.com or in.teabox.com or the other way around?

When can I cancel my order?

What if I want to change my address?

How to steep a perfect cup of Black tea?

What is the material of your Teabag?

What are the different variants of tea available?

LaKyrsiew Tea Estate

I did not receive my order confirmation e-mail. What do I do now?

How to steep a perfect cup of White tea?

Enchanted Link

Kesari

How may Teapacs come in a box?

How do I know my order has been confirmed?

How many points can I redeem at a time?

Utsav

If I get a defective product, will I get a refund or replacement?

How to steep a perfect cup of oolong tea?

KUMUD

How many e-Gift Cards can be used for making a purchase?

Mumbai Airport Store

What material is used as an alternative for staples?

How do I prepare Matcha?

What are the benefits of a Platinum tire?

How to steep a perfect cup of Green tea?

What's the validity of my reward points?

When does Teabox charge my credit card?

Does an e-Gift Card expire?

Can I change my order?

How do you refund my money?

Is your Matcha Safe?

Are your TeaPacs Safe for consumption?

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