Popular Topics
orders and payments
rewards
tea information
matcha
returns and exchanges
gifts
gift card
steeping
teapac
shipping and delivery
Knowledge Base
What's your general cancellations policy?
returns and exchanges
What are the benefits of a Silver tire?
rewards
Gift Card terms and conditions
gift card
Can my order be modified after it has been placed?
orders and payments
Tea Treasures
gifts
How do I cancel my order?
orders and payments
When will my reward points get added?
rewards
What are the various payment options available?
orders and payments
How will the refund be given?
returns and exchanges
How can I earn reward points?
rewards
How do I make a purchase using the e-Gift Card?
gift card
What Grade is your Matcha?
matcha
What is Matcha?
matcha
What are the benefits of Matcha?
matcha
Why our Matcha?
matcha
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